Same Great Services, New Normal—How We’re Keeping You Safe In Our Salon

We were so excited to reopen our doors at Salon & Spa on Railroad in Eagle River and get back to doing what we love: making your day. We’ve implemented new policies to follow state and Centers for Disease Control (CDC) guidelines so we can keep our guests and team members safe upon re-opening. We are so grateful for your patience as we adapt to the new normal of the salon experience during COVID-19. While some things may be different, our dedication to care and excellent service will always remain the same. Read on to learn about our new safety policies.

WE’LL GREET YOU VERBALLY. As much as we’ve missed you and would love a hug—a verbal greeting, wave or salutation will work for now.

NO ONE WITH A FEVER MAY ENTER THE BUILDING. We’ll be taking everyone’s temperature, so be sure to wait in a cool space before your service.

EVERYONE MUST WEAR A MASK. If needed, we can provide one that hooks behind your ears. This requirement is based on the CDC’s recommendation, which advises the use of masks covering nose and mouth to slow the spread of COVID-19.

PLEASE WASH or SANITIZE YOUR HANDS WHEN YOU ARRIVE. Your service provider will do the same.

 

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STATIONS ARE SPACED 6 FEET APART OR SEPARATED BY PLEXI BARRIERS. We ask our guests to be mindful and social distance as much as possible in the salon.

GUESTS WILL BE GIVEN A FRESHLY LAUNDERED CAPE TO WEAR, AS ALWAYS. Please come in freshly cleaned clothes.

 

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HAND AND SHOULDER MASSAGES WILL NOT BE OFFERED. We promise the beloved Aveda Rituals will return when it’s safe.

NO MAKEUP TOUCH-UPS FOR NOW. Again—this is temporary. But you can purchase some Aveda lipstick and wow them all on your next Zoom meeting.

 

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PLEASE COME ALONE. Due to our capacity limitations, we cannot accommodate guests’ companions or children in the salon at this time. Guests’ essential caregivers are the exception.

NO LARGE BAGS. Please bring only what you need and what can fit on your lap so we can keep our stations clean.

CALL US WHEN YOU ARRIVE OR COME IN AT TIME OF APPOINTMENT.  Our waiting area is temporarily closed, so please wait in your car or outside until your service provider is ready for you.

SOME SERVICES ARE TEMPORARILY UNAVAILABLE. In order to serve as many guests as possible and maximize our time with new space restrictions, we are focusing on core services.

HOW TO GET YOUR FAVORITE PRODUCTS RIGHT NOW:

  • When you’re in the salon, you can ask our team to shop the retail section for you.
  • You can shop online (and get free shipping) here: aveda.com/salon/salonandspaonrailroad
  • You can call us at 715.477.1234 and arrange for curbside pickup in Eagle River of your products.

 

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Ready for good hair days again? Request your post-quarantine hair appointment online. We know it may take some time to adjust to the new normal, and we are so grateful to our Eagle River community for your patience at this time. We can’t wait to see you!

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