• P.O. Box 2301, 123 N. Railroad St., Eagle River, WI 54521
AVEDA Concept Studio

Salon & Spa on Railroad
P.O. Box 2301
123 N. Railroad St.
Eagle River, WI 54521
Tel: 715-477-1234

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Policies

Payment Methods:

We accept Cash, Visa, Mastercard, and Discover.

Children:

  • In our efforts to provide a relaxed and professional experience for all of our guests, we ask that you watch your children at all times while in the salon. Children's cuts will be terminated if the child is not enjoying the service.
  • We do not perform chemical services on children under the age of 10 as results vary and are not guaranteed. We apologize for any inconvenience.

Cancellation Policy:

  • If you are more than 10 minutes late without contacting us, your appointment will be rescheduled.
  • If three consecutive appointments are missed, you will be unable to schedule another appointment without a credit card number on file.
  • Please understand that when you forget or cancel your appointment without giving notice we miss the opportunity to fill that time. Since the services are reserved for you personally, a cancellation fee will apply.
    • Less than 24 hours notice will result in 50% of the reserved service amount.
    • No shows will be charged 100% of the reserved service amount.
  • Our cancellation policy allows us time to inform our standby guests of availability, as well as keeping our Salon and Spa team members’ schedules filled, thus better serving everyone.
  • Thank you for viewing and supporting our policies.